Privacy Policy - Juanmanuelmarquez

juanmanuelmarquez.com (“we”, “us”, “our”, or the “Website”) values your privacy and is committed to protecting your personal data in a manner that upholds fundamental rights and complies with all applicable data protection laws, including the General Data Protection Regulation (EU 2016/679) (“GDPR”) and the California Consumer Privacy Act (“CCPA”). This Privacy Policy explains how your information is collected, used, disclosed, and safeguarded when you visit and interact with juanmanuelmarquez.com.

1. Commitment to Privacy and Data Protection

We respect your privacy and take our responsibility over your personal information seriously. We are committed to ensuring that your personal data is treated with integrity, kept secure, and processed transparently in accordance with the highest privacy standards. By accessing or using this Website, you acknowledge and accept the practices described in this Privacy Policy.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all users interacting with juanmanuelmarquez.com. We act as the “data controller” for purposes of the GDPR and, where applicable, as a “business” under the CCPA. This means that we determine the purposes and means of processing your personal data.

3. Categories of Data We Process

We may collect, use, store, and transfer the following categories of personal data:

a) Usage Data
We collect technical information about your interactions with our Website, including browser type, referring URLs, IP addresses, access dates and times, geographic location, pages viewed, and session durations.

b) Account Data
If you register an account, submit forms, or otherwise correspond with us, we may collect your name, email address, postal address, telephone number, and similar identifiers necessary to maintain your user profile.

c) Profile Data
We may collect information about your purchase history, interests, website behavior, content preferences, and communication preferences.

d) Communication Data
This includes any correspondence you send to us, including support requests, feedback, survey responses, or inquiries made via email or other contact forms.

e) Technical Data
This includes device model, operating system, unique device identifiers, browser specifications, language settings, screen resolution, and other technical metadata relevant to system compatibility and security.

f) Transaction Data
If you engage in financial transactions on juanmanuelmarquez.com, we collect payment details (e.g., payment method, card data processed securely via third-party providers), billing addresses, and delivery instructions.

g) Preference Data
We gather information regarding your marketing communication preferences and indicated interests in our products and services.

4. Legal Bases for Processing

We process personal data on the following legal bases, as applicable:
– Consent: When you have granted clear permission for us to process your data for a specific purpose.
– Contract: Where processing is necessary to fulfill a contract with you or take steps at your request before entering into a contract.
– Legitimate Interests: For purposes that support our business operations in a manner that does not override your fundamental rights (e.g., Website security, analytics, direct marketing).
– Legal Obligation: To comply with applicable legal or regulatory requirements.

5. Your Rights

Under applicable laws, you may exercise the following rights at any time:

– Right of Access: Request access to your personal data.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your personal data, under certain conditions.
– Right to Restriction: Request restriction of processing of your personal data in specific circumstances.
– Right to Data Portability: Receive a structured, commonly used, and machine-readable copy of your data, or request transfer to a third party.
– Right to Object: Object to certain types of processing, including direct marketing.
– Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable legal requirements.

6. Security Measures

We implement robust technical and organizational measures to protect your personal data. These include, but are not limited to:
– SSL encryption for data transmission.
– Access control and role-based data access.
– Routine security audits and backups.
– Employee privacy training and strict confidentiality obligations.

7. International Transfers

Where personal data is transferred from the European Economic Area or other jurisdictions to a country not recognized as providing adequate protection, we ensure lawful mechanisms are in place, such as Standard Contractual Clauses or other compliance frameworks, in accordance with GDPR and regional data protection standards.

8. Data Retention

We retain personal data only for as long as is necessary for the purposes set out in this Privacy Policy. Retention periods vary depending on data type and processing context:

– Usage Data: retained for up to 12 months for analytics and performance.
– Account Data: retained as long as user account remains active, and for up to 7 years after closure for legal compliance.
– Profile and Preference Data: retained until consent is withdrawn or user profile is deleted.
– Communication Data: retained up to 5 years for service quality and audit purposes.
– Transaction Data: retained for up to 7 years for financial reporting and fraud prevention.
– Technical Data: retained up to 12 months for diagnostic and performance purposes.

9. Cookie Policy

juanmanuelmarquez.com uses cookies and related technologies to enhance user experience, deliver functionality, and collect analytical insights. Categories of cookies used include:

– Essential Cookies: Necessary for core Website functionality and navigation.
– Functional Cookies: Enable enhanced features such as remembering user preferences.
– Performance & Analytics Cookies: Help us understand Website traffic and usage metrics.
– Marketing Cookies: Allow us to deliver personalized content and advertising.

10. Cookie Management and Compliance

Users are given clear, granular options to manage cookie preferences upon their first visit to juanmanuelmarquez.com in accordance with GDPR and CCPA. You may choose to accept or reject non-essential cookies or configure your browser to block cookie use at any time. Please note that disabling cookies may affect site functionality.

Under CCPA, California users may also opt-out of the sale or sharing of personal data by contacting us or managing preferences within the cookie banner. Though we do not typically “sell” user data as defined by the CCPA, we honor your rights to control personal information.

11. Special Protections for Children

Our Website is not directed to, nor do we knowingly collect data from, children under the age of 13. If we learn that we have collected personal data from a child without appropriate consent, we will delete such data promptly. Parents or guardians who believe that their child has provided us with personal data should contact us immediately at [email protected].

12. Policy Updates & Notifications

We reserve the right to amend this Privacy Policy at our discretion and at any time. Changes will be posted prominently on juanmanuelmarquez.com. Where required by law, we will notify registered users or obtain consent for material changes.

13. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact us at:

[email protected]
or
[email protected]

We are committed to maintaining compliance with all applicable data privacy regulations and to protecting your personal data. If you have any questions regarding this Privacy Policy or how your data is handled, please contact us directly.